Our Health Plans
AlohaCare offers three health plans:
- AlohaCare (QUEST)
- AlohaCare Advantage (Medicare Advantage Prescription Drug Plan)
- AlohaCare Advantage Plus (Medicare Advantage Prescription Drug Plan for people with Medicaid. This is a Medicare Special Needs Plan.)
To learn more about our health plans, click on the plan name below.
Alohacare
Our AlohaCare health plan is for QUEST beneficiaries. QUEST is a State program that provides health coverage through health plans for Medicaid-eligible Hawaii residents. It is a Medicaid managed care program. The State pays health plans to provide coverage for medical and behavioral health services. For more information about our QUEST plans, which includes QUEST, QUEST-Net and QUEST-ACE take a look below:
AlohaCare Member Handbook
We can help if you do not speak or understand English, or if you have trouble hearing or seeing. You may ask for information in another language, such as English, Ilocano, Tagalog, Chinese or Korean, or in another way by calling us. The translation service is free.
AlohaCare Advantage
AlohaCare Advantage is a Medicare Advantage Prescription Drug plan available for beneficiaries who have Medicare Part A and Part B and live in the State of Hawaii. For more information about AlohaCare Advantage, look below:
To request this information be sent to you, call AlohaCare Advantage Customer Service from Oahu at 973-6395 or toll-free at 1-866-973-6395 from the Neighbor Islands or Mainland, 8 a.m. to 8 p.m., Monday through Friday, or visit us 8 a.m. to 5 p.m., Monday through Friday. (TTY users can call 1-877-447-5990.)
Low Income Subsidy or “Extra Help”
If you have limited income and resources, you may be able to get extra help from Medicare to pay for drug costs. Two out of three people will qualify for the Low Income Subsidy, which is called Extra Help. Generally, your premium will be lower once you receive extra help from Medicare.
Low income premium table
If you qualify for extra help, you get help paying for your monthly premium, yearly deductible, prescription co-insurance and co-payments and experience no gap in coverage. Premiums include coverage for both medical services and prescription drug coverage. This does not include any Medicare Part B premium you may have to pay. Premiums include coverage for both medical services and prescription drug coverage.
To find out if you’re eligible for extra help, call the Social Security office at 1-800-772-1213 (toll-free) or visit
www.ssa.gov. (By clicking on this on this link, you'll be leaving the AlohaCare website.)
AlohaCare is a health plan with a Medicare contract with the Federal government.
Click on this link for information regarding your AlohaCare Advantage Part D Prescription Drug Benefit.
ACA400608_1 Pending CMS Approval
AlohaCare Advantage Plus
AlohaCare Advantage Plus is a Medicare Advantage Prescription Drug plan for beneficiaries who have Medicare Part A and Part B, Medicaid and live in the State of Hawaii. For more information about AlohaCare Advantage Plus, look below:
To request this information be sent to you, call AlohaCare Advantage Plus Customer Service from Oahu at 973-6395 or toll-free at 1-866-973-6395 from the Neighbor Islands or Mainland, 8 a.m. to 8 p.m., Monday through Friday, or visit us 8 a.m. to 5 p.m., Monday through Friday. (TTY users can call 1-877-447-5990.)
ACA400608_1 Pending CMS Approval