Choose AlohaCare 

Note to Members: The annual QUEST Integration plan change period is October 1 – 31, 2022. Please let your friends, family, and neighbors know they can get the same great service and benefits as you receive by switching to AlohaCare today. And to keep your AlohaCare health plan, you don’t need to do anything. You can even throw away your annual plan change form. If you have questions, call us. We’re always happy to talk with you.

When you choose AlohaCare, you join a QUEST Integration health plan deeply rooted in Hawai`i’s communities. We’re more than just a community health plan. We’re your neighbor. We understand your unique challenges and work hard to connect you to what matters most. We provide care with aloha for you and your family.

Did You Know?

AlohaCare provides comprehensive medical coverage and then goes beyond the medical setting to support you. We call this whole person care. Providing whole person care means we find ways to support you with other issues that affect your health. This can be things like making sure you have food to eat; a safe place to live; opportunities to stay active; or emotional and social support.

We believe in culturally responsive care. This means we listen and learn about the health beliefs, practices, and cultural and language needs of our communities. Then we partner with community providers to create benefits and services that meet the diverse needs of our communities and support your health in ways that work well for you.

Get More When You Choose AlohaCare

Provider Network

We have a large statewide network of doctors, hospitals, and specialists to serve you. They work with us to make health care better for you. When you can’t wait for an appointment, connect with a doctor from a smartphone, tablet or computer through AlohaCare Telehealth Connect. 

Complete Coverage

You are fully covered with these benefits and more:

• Doctor visits
• Family planning services
• Hospital services
• Rehabilitation services
• Prescription drugs
• Preventive care services
• Vision and hearing services
• Tests and lab services
• Long-term services and supports
• Telehealth appointments
• Health Coordination

Tools for Your Health Journey

Join special programs and access care teams in your neighborhood that support you and your health goals. 

Answers to Your Questions

We are here to listen and help you find the care you need when you need it so you can feel your best.

New and Expanded Benefits for AlohaCare Members

In addition to the medical benefits you get with your AlohaCare QUEST Integration plan, we're proud to offer you *extra benefits too. Extra benefits include:

New!  The Active&Fit Enterprise^TM program gives you access to multiple fitness centers; workouts on demand; workout plans; home fitness kits; healthy living coaching; educational resources; and more.

More providers added!  Ke Aloha Mau is a culturally responsive program that offers Native Hawaiian healing practices. It includes:

• `Ai Pono - provides local and cultural healthy foods to nourish the body, mind, spirit, and environment.
• Ho`oponopono - supports connection and balancing relationships to restore bonds in `ohana.
• Hula - provides physical movement so you can be more active and social in a supportive class environment.
• Lomilomi - offers physiotherapy and massage to realign the whole body, relieve pain, and reduce sickness.

Growing enrollment!  A Promise of Hope is an education program for adults ages 18 and older to complete a high school education, which has been linked to improved health outcomes and a better financial future.

AlohaCare will continue to cover basic adult dental benefits for eligible members through December 31, 2022. Beginning January 1, 2023, comprehensive adult dental services will be covered through the Hawai`i Medicaid program.

*Eligibility and locations vary for each program.

Here's More of What We've Done Recently

24 Hour Pharmacy Customer Service Support & Delivering Medicines to Your Door

We have a wide variety of pharmacy services to help you stay healthy. You can save time by getting a 90-day supply of the medicine you take regularly mailed to your home. You won’t have to go to the pharmacy each month. And, our pharmacy customer service can help you 24 hours a day, 7 days a week.

Providing Support in Your Neighborhood

You can get support from the health coordination team to assist you with managing your health. They live in your neighborhood and have in-depth healthcare knowledge and innovative tools to link you to resources and providers.

Always Available Care:  AlohaCare Telehealth Connect

AlohaCare Telehealth Connect  allows you to visit with a doctor on your own schedule, 24/7 (including holidays). Video doctor visits are a great way to get care anytime, anywhere using your smartphone, tablet or computer with a webcam. Doctors can assess your condition, provide a treatment plan, and send prescriptions to the pharmacy you select.

Coordinating Community Support for You

We support your whole health. Through a program called Unite Hawai‘i, our team can work with community partners to coordinate non-medical services too. Services offered include housing assistance; individual and family support; clothing and household goods; employment; money management; utilities; legal assistance; and more.

Building Healthy Communities

With our community partners, we are working to expand broadband and telehealth services. We awarded college scholarships statewide; supported food distributions and EBT use at farmers’ markets; and engaged in state policies that increase access to quality healthcare. Our community grants program, Imua Loa (go forward in health and well-being), continues to fund organizations doing profound work for the health of their communities.

If you have questions or need more information, please contact us.

The Active&Fit Enterprise program is provided by American Specialty Health Fitness, Inc., a subsidiary of American Specialty Health Incorporated (ASH). Active&Fit Enterprise is a trademark of ASH and used with permission herein.