Contact Us
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Call Us
AlohaCare QUEST (Medicaid) Members
Call: 808-973-0712
Toll-free: 1-877-973-0712
TTY/TDD: 1-877-447-5990
7:45 a.m. to 5 p.m.,
Monday through Friday
Pharmacy support: 24 hours a day, 7 days a week
Fax: 808-973-0811
AlohaCare Advantage Plus (HMO D-SNP) Members
Call: 808-973-6395
Toll-free: 1-866-973-6395
TTY/TDD: 1-877-447-5990
October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday
Pharmacy support: 24 hours a day, 7 days a week
AlohaCare Advantage (HMO D-SNP) Members
Call: 808-973-2475
Toll-free: 1-888-875-4979
TTY/TDD: 1-877-447-5990
October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday
Pharmacy support: 24 hours a day, 7 days a week
Providers
Call: 808-973-1650
Toll-free: 1-800-434-1002
7:45 a.m. to 5 p.m.,
Monday through Friday
Medicare Sales (Prospective Members)
Toll-free: 1-877-812-0249
TTY/TDD: 1-877-447-5990
October 1 to March 31, 7:45 a.m. to 8 p.m.,
7 days a week
April 1 to September 30, 7:45 a.m. to 8 p.m.,
Monday through Friday
Pharmacy support hours for Providers are:
During daylight savings time for EST (March to November) - 2 a.m. to 8 p.m. Monday through Friday; 4 a.m. to 12 p.m. Saturday & Sunday.
During standard time for EST (November to March) - 3 a.m. to 9 p.m. HST (8 a.m. to 2 a.m. EST) Monday through Friday; 5 a.m. to 1 p.m. HST Saturday & Sunday
Visit Us
O`ahu
1357 Kapi`olani Blvd.,
Suite G101
Honolulu, HI 96814
Hawai`i Island - Hilo
234 Waiānuenue Ave.,
Suite 105
Hilo, HI 96720
Maui
210 `Imi Kala St.,
Suite 206
Wailuku, HI 96793
Moloka`i
30 Oki Place
Unit 205
Kaunakakai, HI 96748
Kaua`i
4370 Kukui Grove St.
Unit 206
Līhu`e, HI 96766
Mail
AlohaCare
1357 Kapi`olani Blvd.,
Suite G101
Honolulu, HI 96814