IMPORTANT MEMBER UPDATE:
The state government office that oversees QUEST Integration has restarted their renewals process.
Please be on the lookout for a pink envelope in the mail.  Visit medquest.hawaii.gov for more information.
Keep us informed of your current address and phone number. Call us at 1-877-973-0712 if you have any questions.

Frequently Asked Questions


AlohaCare Care Model: Information on AlohaCare's Care Model, including how to refer members for additional services, and how to access a member's care plan.

EPSDT: Information on EPSDT visit schedules, codes and modifiers, and routine shot schedules.
AlohaCare Service Coordination and Member Service Navigation: Information on the differences between AlohaCare's Service Coordination and Member Service Navigation programs.